Vancei
ALL ORDERS
OVER $4,000
OVER $8,000
Shipping
Free shipping on all orders
The time period for you to receive your goods is divided into processing time and delivery time.(US,CA)
Processing Time: 0-3 working days
Shipping Time: 6-12 working days
Note:
1.For large items, if the package size is more than 39 inches (100 cm), we will use sea freight and the shipping time is 35-45 days. We hope you can understand.
3.Regarding some customized lamps, it takes 1-3 months to deliver them, depending on the difficulty of customization.
2.If your project is urgent, you can contact customer service to expedite your order for an additional fee.
You can refer to Shipping Policy for details.
Return
If your new VANCEI product doesn't fit, we will gladly accept returns or exchanges within 30 days of order delivery.
Note:If you have any questions about your order and want a refund, please contact our customer service. Choosing to Chargeback may extend the time it takes you to receive the payment
Thank you for choosing our products! All our products come with a 2-year warranty (excluding bulbs). This warranty covers defects in design, material, or workmanship under normal use.
If you experience any issues, please contact us at info@vanceihome.com with photos or videos of the problem. Our customer service team will respond within 12 hours. For part-related issues, we will send replacement parts free of charge.
CustomizationUnleash your creativity with our extensive customization options. You have the power to design a product that perfectly fits your needs and reflects your style. We provide a wide range of choices, from colors to sizes and more. Make it uniquely yours.
Free Return within 30 DaysWe're confident you'll love your purchase. But if you don't, no worries! Take a full month to decide, and if you're not completely satisfied, return the product within 30 days hassle-free. Your satisfaction is paramount to us, and we want you to be thrilled with your choice.
Free ShippingExperience the convenience of complimentary shipping on all your orders. We believe in providing you with a seamless shopping experience. No minimum purchase is required, and we deliver your items right to your doorstep, no strings attached.
We believe in transparent pricing. When you shop with us, there are no hidden fees. The price you see is the price you pay. We include the tax in your purchase, so you don't have to worry about any surprises during checkout.
Sutable Sloped CeilingThey can be flexibly adjusted to ensure that the light is evenly distributed in every corner of the room, with no lighting dead spots due to sloping ceilings. In addition, they usually come with an adjustable mounting kit to make the installation process easier and safer.
UL CertificationThe interior of each of our chandeliers contains the UL label, which is in line with the electrical standards of each household, so please feel free to shop with confidence.
Include BulbsTo brighten your space from the moment you receive your order, we include high-quality bulbs at no additional cost. We want to ensure that your product is ready to use as soon as it arrives at your door. This is just one of the ways we go the extra mile to enhance your experience.
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