Who is eligible for the Trade Program?
Our Trade Program is available to interior designers, architects, builders, and other trade professionals.
How much is the trade discount?
Trade discounts vary by product, but range from 10% to 30% off retail prices.
Is there a minimum order requirement?
There is no minimum order requirement for trade members, but additional discounts may apply for bulk purchases.
Are there fabric and material samples available?
Yes, we provide fabric and material samples. To request free samples, please contact our trade program hotline at 213-257-4728 or email us via info@vanceihome.com
What channels does Vanceihome manage order fulfillment?
Depending on the package type and quantity of the purchased products, the sample order may be fulfilled via FedEx, UPS, LTL (Less-Than-Truckload), or other carriers based on the specific shipment requirements. If you are placing a bulk order, we will consolidate your order into a full truckload and utilize the LTL (Less-Than-Truckload) service for delivery.
Does Vanceihome provide after-sales service and support?
Yes, Vanceihome has a professional team to help you solve any problems. If you have any delivery, quality or other issues with the product you are about to order or have already ordered, please feel free to send your questions to info@vanceihome.com at any time.
Do Vanceihome products have any environmental or other relevant certifications?
Yes. All Vanceihome products undergo the necessary environmental and safety certifications before being sold, to ensure they meet the requirements of the US market. As a company selling products in the US, we place great importance on compliance with relevant standards and regulations. We will continue to strictly carry out the certification process in accordance with the law, to provide customers with quality products that meet the standards. If you have any other questions, please feel free to contact us at info@vanceihome.com.